About Us

We love everything about Japan, especially Japanese snow.

The Snow Concierge is a boutique Australian agency FOCUSED on ski holidays to the incredible snow wonderland of Japan.

We specialise in organising custom ski and snowboard trips for couples, families and groups from all over to world to Japan.

We are Japan EXPERTS and our recommendations are based on our own experiences, having visited, eaten at, and skied in the very places we recommend.

We want our clients to have incredible experiences, whether that means a hidden powder paradise or a kid-friendly snow playground, we are here to help.

Get in touch to start planning your perfect Japanese snow adventure today.

Our Founders

We love travel, pure and simple. And we want you to love travel too - we love helping our clients design the best possible trip which is why we thrive on taking the confusion & hassle out of planning your perfect Japan snow trip.

  • An unabashed travel junkie, I have visited more than 300 cities across 40 countries around the world. My love affair with travel began on a school trip to Japan as a wide eyed teenager. A Japanese speaker, I lived in Japan for several years before moving to London. Now Sydney based, I can often be found exploring the back streets of Tokyo, or in one of Japan's 500 odd snow fields. I believe half the fun of travel is in the planning and I can’t wait to plan your next adventure.

  • A technology nerd with a passion for travel, I am either thinking how to build amazing products, or my next travel adventure. I love solving problems and coming up with great ways to make travel even more enjoyable. With over 20 years’ technology experience and even more as traveler it’s my goal to make sure every aspect of travel is as easy and straightforward as possible – from planning through to your return home.